Education & Training

Each year, the National Association of Subrogation Professionals disseminates a wealth of vital updates about emerging litigation trends and investigative techniques at its annual conference.

A policy can be reformed if it can be proved that there was a mutual mistake about its terms. In granting reformation based on mutual mistake, a court does not create a new agreement, it only enforces the terms of the policy as the parties intended.

Each issue, Claims CE provides several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. This month, we take a look at Catastrophes.

With a bit of research and realistic expectations, claim professionals can enter salary negotiations prepared and confident. Consider these five points prior to interviewing or talking to your current employer.

It is helpful to have a basic understanding and general overview of residential roofing assessment. The following will help claim professionals evaluate reported storm damage, and will focus strictly on asphalt composition shingles.

Managing quality is an important job that affects not only the financial bottom line, but also customer retention and employee satisfaction. Now is a good time to take a close look at the quality assessment process to make sure it is effective.

How are the talented and tenacious claim professionals for whom we write faring in terms of compensation? What trends are showing up? We solicited feedback from a random sampling of Claims subscribers and readers to find out.

Last month, I touched two of the three forbidden topics for a publication such as this: politics and religion. Brave (or nutty) soul that I am, this month I'm touching that rail again on the third forbidden subject: Sex.