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How professional is the property segment of the property and casualty (P&C) claims industry? What can we do to ensure a firm grasp of changing technologies and restoration practices? Have we set a standard for performance that, across the board, eases settlement of property technical claims? Is being a property adjuster a respected career with recognized professional milestones?

Two years ago, a conversation about those and similar issues led to the formation of an industry-wide Property Advisory Committee, and, ultimately, to the development and release of Property Technical Certification (PTC) I, the first of three designations, in December 2010. Many would consider this lightning speed for a sometimes glacially moving industry. How did things come together so quickly and what could this type of certification mean to you and your company?

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