Casualty claims professionals face the double whammy of a litigious society and potentially volatile claim outcomes, making it more important than ever for them to hone their skills and improve the techniques they use to achieve favorable outcomes. Focusing on optimal claim handling techniques will set the stage for success.
Casualty claims require that the claims professional consider three major areas: coverage, liability, and damages. Each of these issues requires investigation, evaluation of the findings, and negotiation to a fair and equitable outcome.
Examination
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