Recently I had the privilege of talking to one of the committee chairs of the Council on Litigation Management (CLM) National Women’s Forum about our personal and collective commitment to professional development in claims. At some point, the conversation meandered to the subject of leadership. Anticipating that she would relay a potent panacea of ideal characteristics, strategies, and behaviors, I was surprised when she stressed that there is neither a fixed solution nor an endpoint.

Even more intriguing was the fact that she refrained from using small buzz words with big meanings, such as “innovation” and “vision.” Instead, she emphasized the value of self-assessment and how the path to success is paved by not trying to emulate the leadership style of someone else but rather by identifying your own strengths, defining a style accordingly, and working from there. There is no final destination, only a continuous evolution.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2022 ALM Global, LLC. All Rights Reserved.