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"The importance of good technology is the umbrella that covers all aspects of selling and servicing an insurance policy, especially when it comes to customer service," says Insurance and Tax Group Editor in Chief Rosalie Donlon. “The importance of good technology is the umbrella that covers all aspects of selling and servicing an insurance policy, especially when it comes to customer service,” says Insurance and Tax Group Editor-in-Chief Rosalie Donlon.

The team that brings you National Underwriter P&C and Claims magazines each month, as well as weekday insurance-industry news at PropertyCasualty360.com, is pleased to unveil an enhanced newsletter and digital channel aimed at providing useful, topical technology-driven trends and insights for our readers.

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Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to ejefferson@alm.com.

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