Market Insights

In areas of the business like personal lines, quoting, and underwriting, carriers have embraced data and analytics to improve profitability and reduce costs. Yet, they have not applied the same approach to claimswhere the vast majority of a carriers premium dollars are spent.

Many claims these days suggest that automotive brake failure directly contributed to an accident. For those losses where brake malfunction is a suspected cause, the claims investigator is obliged to look into the existence of evidence of brake failure.

This article examines the impact of applying technology to the litigation management process, as well as examines what considerations must be met in order to reach a successful application.

With the economy impacting the operating budgets of agencies and carriers alike, CSRs are being asked to do more and do it fastera task that requires an effective agency-carrier technology partnership.

As cyber criminals focus on small and mid-sized businesses with less network securities in place, restaurants have become a growing target for cyber crime. Learn how to protect your restaurant customers.

With a host of state and federal legislative issues up for grabs (NFIP, NARAB II, health care reform and more), insurance trade associations are busier than ever representing the needs of their members to legislators. Find out about what the industrys top associations have in store for 2012 and beyond.