Customer Experience

One-size-fits-all insurance is a thing of the past. Today's consumers want coverage that better reflects their usage and behavior.

Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.

The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.

The deal establishes a one-stop-shop for advisory services and market insights across insurance lines.

With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?