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News, information and commentary about how the insurance industry is responding to the evolving expectations of today’s consumers.
When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.
Ready or not, technology and telematics data is changing the auto insurance industry (and its claims processes) as we know it.
Forbes magazine recently evaluated car insurance-company mobile apps with consumer convenience in mind.
Insurance carriers recognize that today's customers and prospects are seeking out preferred brands largely via web and mobile.
Focusing on SEO is an essential element of any digital marketing plan.
While insurers need to do what they can to hold onto their valued customers, they don't need to put their own organizations at risk.
Right now, every contact you have matters. How are you going to communicate with them going forward?
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
For customers, both analog and digital channels are equally important when they are looking for insurance support.
We were prepared to manage a business interruption event. We did not expect a revenue interruption event.