Artificial Intelligence

A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.

We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.

Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.

Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.

As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.

Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.