Commentary

Insurance carriers often ask: 'What is the most important thing we should do with telematics?'

Insurers are increasingly leap-frogging traditional products with new approaches to avoid processing costs and keep claims cycles short and efficient.

Now is the right time for providers to make essential processes, like claim assessments and home inspections, contactless via a virtual app.

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.

When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.

Forensic accountants can reduce the burden of claim preparations while helping to move the matter towards settlement.