Commentary

The insurance industry is facing the start of long-term change in how we consume, learn, socialize, and communicate.

The use of a parametric model for claims could save insureds and adjusters time when dealing with a covered peril.

Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.

The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.

Providing a rich set of insurance communications options is an important ingredient in improving customer experiences.

Hippos, Sails and Lemonade: Historically, insurance M&As faced challenges achieving economies of scale due to a lack of technology or assets.