Commentary

For today's small commercial insurers, there are clear gaps within current processes and capabilities.

Often, producers will, with seeming pride, tell me 'Oh, I only work on referrals.' In theory, this is a terrific idea. In execution, it's tragic.

As the insurance industry shifts from hypothetical what-ifs to practical use cases, carriers focus on leveraging AI, blockchain and data science to enhance capabilities.

By communicating well with millennial workers, you will build a better workforce — and future — for your firm.

Here's how a managed service provider (MSP) can help optimize customer communications.

This is the P&C insurance community's problem, too.