Commentary

Quadriga CX may have lost access to millions of dollars worth of bitcoin and other cryptocurrencies.

Policy administration is getting redefined as new data sources, AI, ML and recommendation engines change the insurance offer life cycle.

Brand differentiation solely on the basis of customer confidence, advocacy or empathy competes in a crowded field.

Calls for personal and societal investment in catastrophe loss control, adaptation and resilience too often fall on deaf ears.

Emerging claims technology will enable insurers to more readily meet their regulatory requirements.

As IoT technology on construction jobsites is becoming more mainstream, builders now embrace its safety and risk mitigation benefits.