Insurers can ease confusion and help customers pick up the pieces after a wildfire. (Photo: ALM Media archives) Insurers can ease confusion and helpcustomers pick up the pieces after a wildfire. (Photo: ALM Mediaarchives)

For many California residents affected by the state'sdeadliest and most destructive wildfire season in a century,the start of 2019 brought more confusion and frustration as theyworked to put their lives back together.

The November 2018 fires claimed the lives of more than 100people and consumed nearly 2 million acres, resulting in more than$11.4 billion in insured losses, according to the California Department of Insurance. Of the46,000-plus claims filed, more than 13,000 insured homes andbusinesses suffered a total loss.

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