Top Claims Technology Stories
Rethinking customer service in insurance
By Greg MurphyIt's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
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