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The reliance on virtual inspections accelerated during the pandemic, with more policyholders supplying their own images to underwriters for review. (Photo: Dmitry Galaganov/Adobe Stock)

Since the mid-1700s, underwriters at Lloyd’s of London have been using Survey Reports (inspections) prior to binding coverage. Today, most insurers use some form of inspection to identify hazards and develop risk improvement methods.

Little has changed conceptually over the past few hundred years. A recent twist, accelerated by the COVID-19 pandemic, is having policyholders provide underwriters with photo images of their properties.

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