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Claims management: To self-administer or outsource?

Here are the key considerations for professional liability claims management.

By Rob Blasio | May 25, 2021 at 06:00 AM
A successful claims management team will require the support of accounting, compliance and IT professionals. (kentoh/Adobe Stock) A successful claims management team will require the support of accounting, compliance and IT professionals. (kentoh/Adobe Stock)

There is little debate that effective claims management is critical to improving an organization’s claims outcomes, protecting its reputation and significantly reducing its overall cost of risk.

Determining how the organization should go about managing its professional liability claims, however, requires a careful evaluation of its internal capabilities as well as its overall objectives.

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