Best Practices

Help your insureds and employees create stronger passwords by following six simple steps.

Investigating, documenting and communicating insurance coverage to policyholders are just part of the claims process.

Video chats, interactive video statements and asynchronous messaging can provide options to connect with customers.

Here are some tips to help brokers avoid liability while handling COVID-19 claims.

Here are four ways to navigate social media without jeopardizing your brand.

Documenting pandemic-related coverage issues is one way agents and brokers can create a line of defense against potential E&O claims.