The shortage of seasoned claims professionals is growing. Here’s how insurers can close the educational gaps.

Contents restoration can go a long way to making a customer whole. Here’s what to look for in a vendor.

As the number of claims filed reaches critical mass for a shrinking claims-handling workforce, insurers are turning to technology to streamline processes and optimize the entire claims management cycle.

As insurance fraud becomes more pervasive and sophisticated, insurers look to AI technology and comprehensive training to mitigate the financial impact of fraudulent claims.

With more intense hurricanes and larger claims volumes, insurers turn to technology to help them respond faster.

Severe weather events are forcing an unprecedented shift in the insurance industry, as the instances of extreme events like, severe convective storms, hurricanes and wildfires gain in frequency and severity.

As Americans face a record-breaking year of severe weather events, the focus turns to building codes and preparedness.

A survey finds one-third of claimants are unhappy with their experience — 60% link that dissatisfaction to speed. AI might be the missing link between customer expectations and what you deliver.