The marketplace is more difficult than ever to navigate with COVID-19, social inflation, a hardening insurance market and more. It's made the role of the safety manager increasingly important, not only helping companies understand new and existing risks but also creating plans to help mitigate those risks
Independent insurance agents are thinking about what they can do to differentiate themselves from competitors when generating new leads and retaining current customers. Smart technology can be a powerful tool to help an agent stand out with lower prices and more engaging experiences.
Successful implementation of a phased approach has large payoffs and allows carriers to take a proactive stance with the customer relationship through smart IoT.
The insurance industry is struggling with greater levels of churn, as more people are willing to switch carriers and customers' expectations are rising. Replacing customers is a large expense: the cost can be five to 25 times more than retaining an existing customer.
Small- and medium-size enterprises (SMEs) are high-value targets for cyber criminals. 61% of businesses with fewer than 1,000 employees have suffered a cyber attack within the last 12 months.