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As climate risks evolve, competition intensifies, and the agent population ages, carriers reconsider compliance infrastructure.
Severe weather events are forcing an unprecedented shift in the insurance industry, as the instances of extreme events like, severe convective storms, hurricanes and wildfires gain in frequency and severity.
As Americans face a record-breaking year of severe weather events, the focus turns to building codes and preparedness.
AI is meant to enhance, not replace the knowledge of the claims professional, says Ann Lattimer in this exclusive podcast interview.
A survey finds one-third of claimants are unhappy with their experience — 60% link that dissatisfaction to speed. AI might be the missing link between customer expectations and what you deliver.
Millennials, known for their digital-savvy preferences, are helping spur the adoption of smart home technology, with forecasts predicting that 48% of U.S. households will use smart home devices by 2025.
Water damage is one of the most common types of insurance claims, with roughly one in every 50 homeowners filing a water damage or freezing claim each year.
Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. Employing technology to meet these rising expectations is a big reason that PropertyCasualty360 named LexisNexis® Risk Solutions one of its inaugural Insurance Innovators for its Telematics OnDemand product.
The need to focus on the customer journey and experience has never been stronger. RightSure's answer was RateGuard, a 90-second auto insurance quote tool that blends AI, chatbots, mobile apps, multivariate rating technology, and more. This groundbreaking approach earned them an Insurance Innovator award from PropertyCasualty360.
While elaborate art theft schemes might be the stuff of movies, when it comes to real-life risk, the majority of claim events stem from a much different…
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AI might be the missing link between customer expectations and what you deliver.", "body": null }, { "uri": "/2022/05/23/whats-holding-back-smart-home-adoption-within-the-insurance-industry/", "title": "What's Holding Back Smart Home Adoption within the Insurance Industry?", "byline": "Nicki Howell", "kicker": "", "prettyDate": "May 23, 2022", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/276/2022/05/Becky-Hamel.jpeg", "width": "500", "height": "500" }, "authors": [ { "webUrl": "/author/profile/nicki-howell/", "name": "Nicki Howell" } ], "kickerNode": [], "summary": "Millennials, known for their digital-savvy preferences, are helping spur the adoption of smart home technology, with forecasts predicting that 48% of U.S. households will use smart home devices by 2025.", "body": null }, { "uri": "/2022/02/28/how-iot-can-help-reduce-water-claims-risk-and-why-it-matters-to-insurers/", "title": "How IoT Can Help Reduce Water Claims Risk (And Why It Matters to Insurers)", "byline": "Nicki Howell", "kicker": "", "prettyDate": "February 28, 2022", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/276/2022/02/Jeff-Bales-Senior-Director-Business-Development-and-Sales.jpeg", "width": "800", "height": "800" }, "authors": [ { "webUrl": "/author/profile/nicki-howell/", "name": "Nicki Howell" } ], "kickerNode": [], "summary": "Water damage is one of the most common types of insurance claims, with roughly one in every 50 homeowners filing a water damage or freezing claim each year.", "body": null }, { "uri": "/2022/01/19/lexisnexis-risk-solutions-a-gentle-market-disruption/", "title": "LexisNexis Risk Solutions - A Gentle Market Disruption", "byline": "Nicki Howell (Sponsored by LexisNexis Risk Solutions)", "kicker": "", "prettyDate": "January 19, 2022", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/276/2022/01/LexisNexis-FEATURE-IMAGE-for-site.png", "width": "1280", "height": "720" }, "authors": [ { "webUrl": "/author/profile/nicki-howell-sponsored-by-lexisnexis-risk-solutions/", "name": "Nicki Howell (Sponsored by LexisNexis Risk Solutions)" } ], "kickerNode": [], "summary": "Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. 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