David Gavilanes of Blue Kangaroo Packoutz shares key insights on choosing a contents restoration partner that supports efficiency and controls costs.

The shortage of seasoned claims professionals is growing. Here’s how insurers can close the educational gaps.

Contents restoration can go a long way to making a customer whole. Here’s what to look for in a vendor.

As the number of claims filed reaches critical mass for a shrinking claims-handling workforce, insurers are turning to technology to streamline processes and optimize the entire claims management cycle.

As insurance fraud becomes more pervasive and sophisticated, insurers look to AI technology and comprehensive training to mitigate the financial impact of fraudulent claims.

With more intense hurricanes and larger claims volumes, insurers turn to technology to help them respond faster.

As climate risks evolve, competition intensifies, and the agent population ages, carriers reconsider compliance infrastructure.

Severe weather events are forcing an unprecedented shift in the insurance industry, as the instances of extreme events like, severe convective storms, hurricanes and wildfires gain in frequency and severity.