NOT FOR REPRINT
Page Printed from: propertycasualty360.com/author/profile/erik-j-sandquist/
Todays insurers are hindered by the fact that the industry has traditionally maintained a low frequency of interactions with customers.
Pace of change is pushing insurers to have wholly digital sales process within the next few years.
Pace of change is pushing insurers to have wholly digital sales process within the next few years.
Marketing officers understand the brand, the customers and the products better than anyone, and are naturals to integrate with the C-suite for digital collaboration.
Carriers that use digital innovation to offer customers better prices or better experiences can keep their own customers and lure other customers away from competitors.
Carriers that use digital innovation to offer customers better prices or better experiences can keep their own customers and lure other customers away from competitors.
By taking action to help their agents think and act strategically about people, processes and technology, carriers can promote their own growth while helping improve agency performance
The agency distribution channel remains the dominant interface between consumers and insurance carriers. Carriers hoping to increase profitable growth should create preferred relationships with agency partners through these 8 steps.
The agency distribution channel remains the dominant interface between consumers and insurance carriers. Carriers hoping to increase profitable growth should create preferred relationships with agency partners through these 8 steps.
Consumers desire to incorporate digital channels as part of their buying process is causing a shift in the role of agents and brokers, still the primary channel for insurance distribution.
{ "author": { "name": "Erik J Sandquist", "webUrl": "/author/profile/erik-j-sandquist/", "description": "", "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g", "estimate": 11, "social": [], "articles": [ { "uri": "/2016/09/07/insurance-consumers-well-give-up-our-data-for-personalized-service/", "title": "Insurance consumers: We'll give up our data for personalized service", "byline": "Erik J. Sandquist, Steve Gunderson", "kicker": "News", "prettyDate": "September 07, 2016", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist-steve-gunderson/", "name": "Erik J. Sandquist, Steve Gunderson" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Todays insurers are hindered by the fact that the industry has traditionally maintained a low frequency of interactions with customers.", "body": null }, { "uri": "/2016/06/08/insurers-making-tough-decisions-about-distribution/", "title": "Insurers making tough decisions about distribution", "byline": " Erik J. Sandquist, Jean-Francois Gasc ", "kicker": "News", "prettyDate": "June 08, 2016", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist-jean-francois-gasc/", "name": "Erik J. Sandquist, Jean-Francois Gasc" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Pace of change is pushing insurers to have wholly digital sales process within the next few years.", "body": null }, { "uri": "/2016/06/08/insurers-making-tough-decisions-about-distribution/", "title": "Insurers making tough decisions about distribution", "byline": "Erik J. Sandquist, Jean-Francois Gasc", "kicker": "News", "prettyDate": "June 08, 2016", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist-jean-francois-gasc/", "name": "Erik J. Sandquist, Jean-Francois Gasc" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Pace of change is pushing insurers to have wholly digital sales process within the next few years.", "body": null }, { "uri": "/2014/10/08/4-ways-insurance-cmos-can-lead-charge-toward-digital-transformation/", "title": "4 ways insurance CMOs can lead charge toward digital transformation", "byline": "Erik J. Sandquist", "kicker": "News", "prettyDate": "October 08, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist/", "name": "Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Marketing officers understand the brand, the customers and the products better than anyone, and are naturals to integrate with the C-suite for digital collaboration.", "body": null }, { "uri": "/2014/08/26/3-ways-to-win-competitors-dissatisfied-pc-customers/", "title": "3 ways to win competitors' dissatisfied P&C customers", "byline": "Erik J. Sandquist", "kicker": "News", "prettyDate": "August 26, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist/", "name": "Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Carriers that use digital innovation to offer customers better prices or better experiences can keep their own customers and lure other customers away from competitors.", "body": null }, { "uri": "/2014/08/26/3-ways-to-win-competitors-dissatisfied-pc-customer/", "title": "3 ways to win competitors' dissatisfied P&C customers", "byline": " Erik J. Sandquist ", "kicker": "News", "prettyDate": "August 26, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist/", "name": "Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Carriers that use digital innovation to offer customers better prices or better experiences can keep their own customers and lure other customers away from competitors.", "body": null }, { "uri": "/2014/04/08/4-ways-insurers-can-build-strong-agency-networks/", "title": "4 Ways Insurers Can Build Strong Agency Networks", "byline": "Michael W. Freilich, Erik J. Sandquist, Kevin Callahan", "kicker": "News", "prettyDate": "April 08, 2014", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/michael-w-freilich-erik-j-sandquist-kevin-callahan/", "name": "Michael W. Freilich, Erik J. Sandquist, Kevin Callahan" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "By taking action to help their agents think and act strategically about people, processes and technology, carriers can promote their own growth while helping improve agency performance", "body": null }, { "uri": "/2014/04/01/carriers-8-steps-to-strengthen-agent-relationships/", "title": "Carriers: 8 Steps to Strengthen Agent Relationships", "byline": " Michael W. Freilich, Erik J. Sandquist ", "kicker": "Market Insights", "prettyDate": "April 01, 2014", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/michael-w-freilich-erik-j-sandquist/", "name": "Michael W. Freilich, Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/market-insights/", "sectionName": "Market Insights" } ], "summary": "The agency distribution channel remains the dominant interface between consumers and insurance carriers. Carriers hoping to increase profitable growth should create preferred relationships with agency partners through these 8 steps.", "body": null }, { "uri": "/2014/04/01/carriers-8-steps-to-strengthen-agent-relationships/", "title": "Carriers: 8 Steps to Strengthen Agent Relationships", "byline": "Michael W. Freilich, Erik J. Sandquist", "kicker": "Market Insights", "prettyDate": "April 01, 2014", "timeToRead": "5 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/michael-w-freilich-erik-j-sandquist/", "name": "Michael W. Freilich, Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/market-insights/", "sectionName": "Market Insights" } ], "summary": "The agency distribution channel remains the dominant interface between consumers and insurance carriers. Carriers hoping to increase profitable growth should create preferred relationships with agency partners through these 8 steps.", "body": null }, { "uri": "/2012/06/18/four-key-steps-for-carriers-to-digitally-empower-t/", "title": "Four Key Steps for Carriers to Digitally Empower Their Agents", "byline": " Erik J. Sandquist ", "kicker": "Commentary", "prettyDate": "June 18, 2012", "timeToRead": "4 minute", "image": { "uri": "", "width": "", "height": "" }, "authors": [ { "webUrl": "/author/profile/erik-j-sandquist/", "name": "Erik J. Sandquist" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "Consumers desire to incorporate digital channels as part of their buying process is causing a shift in the role of agents and brokers, still the primary channel for insurance distribution.", "body": null } ] } }
From gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download ResourceFrom OneShield
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
Download ResourceFrom Origami Risk
Explore common pitfalls in core insurance transformations and how to avoid them. Discover comprehensive strategies and best practices to successfully plan and execute a cloud implementation in this comprehensive white paper.
Download ResourceFrom gryphon.ai
This guide empowers insurance carriers and risk managers to navigate complex regulations, safeguarding their brands from costly SMS and text messaging penalties.
Download ResourceFrom Origami Risk
Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper.
Download ResourceFrom Melissa
As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024.
Download ResourceFrom gryphon.ai
Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally.
Download ResourceFrom gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download ResourceFrom OneShield
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
Download ResourceFrom Origami Risk
Explore common pitfalls in core insurance transformations and how to avoid them. Discover comprehensive strategies and best practices to successfully plan and execute a cloud implementation in this comprehensive white paper.
Download ResourceFrom gryphon.ai
This guide empowers insurance carriers and risk managers to navigate complex regulations, safeguarding their brands from costly SMS and text messaging penalties.
Download ResourceFrom Origami Risk
Navigating the complexities of P&C core insurance digitization is no easy task. Explore the critical decisions between building or buying and how to achieve operational excellence in this white paper.
Download ResourceFrom Melissa
As more customers “unbundle” their insurance products and spread their business among many carriers, agents must look for creative strategies to retain and grow business. Download this white paper to learn top strategies to ensure success in 2024.
Download ResourceFrom gryphon.ai
Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally.
Download ResourceFrom gryphon.ai
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
Download Resource