Insurance distribution is transforming and going digital at an accelerating pace.
According to an Accenture survey of more than 400 insurers around the world, more than half of carriers surveyed expect to have a wholly digital sales process within the next few years, while less than 20% say they have no intention of working toward this goal.
With higher service standards, rising customer expectations, continuous digital innovation, competitive pressure from new entrants and industries outsiders alike, and a wealth of emerging opportunities for growth, insurers are feeling considerable pressure to change.
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