The transformations that AI offers to the insurance industry are understandably greeted with interest and enthusiasm. The transformations that AI offers to the insurance industry are understandably greeted with interest and enthusiasm. (Shutterstock)

Artificial intelligent (AI) business solutions — or "cognitive systems" such as IBM's Watson — absorb enormous volumes of data, extract meaning from that data in the form of correlations, inferences, and predictions, and proceed to "recommend" decisions on that basis.

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