While insurers need to do a better job involving their producers in strategic and operational decisions, such communication must be a two-way street, with agents and brokers ...

Beecher Carlson brokerage has agreed to refund $90,000 to Massachusetts customers settling allegations it placed coverage with insurers without telling clients that carriers were paying a fee.

A survey of U.S. consumers' experience with a variety of professions finds they rate their interactions with independent insurance agents as less than enjoyable.

Peeters took over for The Main Street America Group's former vice president of commercial lines, Pippins, who moved to become president of Main Street America's Midwest region.