A hearty congratulations to the three winners of our annual Commercial Agency Awards For Excellence: Parker, Smith & Feek (PS&F), which was named our Agency of the Year (and also a winner in our Technology category); Bartlett & Co., which earned top honors in Sales & Marketing; and KMRD Partners...

Having one of the highest employee-to-client ratios in the insurance industryone servicer for every two accountsmeans KMRD Partners, a winner of NU/AA&Bs 2011 Commercial Agency Awards for Excellence, can provide exceptional attention to every piece of business.

In a globe-straddling twist on the family-owned regional agency, U.K.-owned Bartlett & Co. Inca winner of the 2011 NU/AA&B Commercial Agency Awards for Excellence.combines a unique international footprint, a focus on niche markets and innovative promotional strategies to create a formidable and fast-growing business thats more than equal to the...

Will predictive analytics be the next killer app for claims handling? Insurers seek higher-order optimization opportunities to increase internal efficiencies and customer satisfaction.