A strong provider network program is critical to a property and casualty (P&C) insurers cost containment, benefit extension and customer retention strategies. Both in the workers compensation and auto casualty markets, one tremendous opportunity to retain customers and maintain a competitive edge comes from the lower claims costs associated with...

Recently, I was in the office of our family orthopedist and saw the group's mission statement on a poster. As I read the commitments listed there, it occurred to me that all of these could also apply to claims management, but two of them were especially applicable

Seven people died after a fire broke out on an Italian ferry traveling from Greece to Italy and more than 400 people were rescued in small groups last night and today amid rough seas and high winds.