Breaking these two rules could be harmful to your relationships with prospects, clients, colleagues and friends.

Lloyds of London named Bruce Carnegie-Brown to succeed John Nelson as chairman of the insurance market founded in a coffee house in 1688.

'Big data' gets its name in part because there is so much of it; it's in identifying discernible patterns that it actually delivers value. And in some cases, discovering hidden threats or opportunity.

Digital technology will be a major change agent for insurers.