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Most insurers surveyed indicated that defense costs increased in 2021, leading to projected premium increases.
Agents who embrace in-person visits will see the benefits of more amicable, longer-term relationships.
Small business owners now want customized, adjustable policies and enhanced risk-management services.
AXA XL's Jim DiVirglio reflects on how the pandemic affected claims organizations and shares the trends he's seeing in the insurance industry.
Younger insurance professionals are looking for meaning in their work and stellar workplace culture — not just a paycheck.
Employee-centric culture is essential to inspire and retain your team.
For employees struggling with addiction, burnout at work can make staying sober even more challenging.
COVID-19 forced a significant shift in the way cases are handled. The questions now are what worked and what is worth preserving?
Data can be leveraged in ways outside of directly lowering premiums to reward good drivers.
Even as cases wane in most parts of the country, COVID is still complicating things in the workplace.