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Research indicates many small businesses are interested in having insurers supplement policies by helping them prevent losses from happening in the first place or at least minimizing their impact. (Photo: iStock/ALM Media archives) Research indicates many small businesses are interested in having insurers supplement policies by helping them prevent losses from happening in the first place or at least minimizing their impact. (Photo: iStock/ALM Media archives)

Many small-business insurance buyers gained an enhanced awareness of coverage gaps during the pandemic while also citing greater trust in the industry, a recent Deloitte Global survey revealed.

However, respondents also expressed a desire for more customized, adjustable policies and enhanced risk management services, and most are open to getting coverage through alternative providers.

 

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