Market Insights

It is never too early to begin resolving a claim, and these top methods cover the gamut from almost contemporaneous contact to post-trial appeal.

ICD-10 enhances communication between physician and insurer, allowing both to better assess injury severity, causation and proper treatment.

In catastrophe claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.

On the cusp of the 17th annual ACE Americas Claims Event, we caught up with the speakers of two highly anticipated presentations for a sneak peek.

The claims department has long awaited its turn at the table for a piece of the technology budget pie. Recent trends suggest its time has come.

As the money out side of the business, claims has long struggled to gain the budget attention of the money in side.

Claims operations are getting headline coverage lately, driven in no small part by recent references to Accentures claims survey that lists core systems replacement, data and analytics, and workforce growth as the top three priorities and Celents claims fraud report highlighting reduction in fraud as one of the key levers...

Inundations of claims following events like Superstorm Sandy have left insurance providers scrambling for ways to manage claims and owners of micro businesses wishing theyd invested in better coverageand so-called superstorms are not likely to go away any time soon.