Market Insights

In an era of heightened competition, increasing customer expectations, and the need to deliver greater shareholder or policyholder value, insurers are faced with significant pressure.

(The following article is based on Ms. Bauer's presentation at the 2007 ASCnet TENCon Meeting, which was held in October in Orlando, Fla.) Every agency needs sound procedures. Written and assembled in an electronic agency manual, thorough

The surplus lines industry represents a significant portion of the country's available insurance capacity, with estimated total premiums of $38.6 billion in 2006. Of that amount, Florida accounted

Perhaps no portion of the insurance enterprise today receives as much attention as policy administration. By some estimates, there are as many as 40 policy administration software vendors in the insur

Is your policy administration system a trusty old workhorse, still up to the task after all these years? Or is it a coughing and wheezing jalopy, about to break down, leaving you stranded? The truth i

Recently, the Florida Association of Insurance Agents released a white paper to inform consumers of the risk of assessments they face as a result of legislative changes to Citizens Property Insurance