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During his presidency, Bill Clinton once said, “The White House: I don’t know whether it’s the finest public housing in America or the crown jewel of the prison system.” No doubt at times it was a prison of his own making, but like many insureds who face the prospect of living in an unfamiliar place for an extended period of time, Clinton was, in his own unique way, expressing a certain amount of uneasiness about surroundings that weren’t his own.

The White House, after all, is the ultimate example of temporary housing. Hopefully, its new residents will find the place more to their liking next January, a goal all temporary housing specialists in the insurance world strive to achieve on a daily basis for their clients and adjusting partners. But while there are many temporary housing professionals ready to take the reins after a pipe burst or fire, it is customer service that can really differentiate between those who simply get the job done and those who excel at making people feel consoled and at home even in residences that aren’t their own.

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