Innovation

We spoke with Patrick Masi, senior product manager at Vertafore, to learn how automation and tapping into new streams of data is eliminating manual processes and reducing onboarding cycle times by 40%. He explains the factors that make this time savings possible, and what's on the horizon for the P&C market.

Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. Employing technology to meet these rising expectations is a big reason that PropertyCasualty360 named LexisNexis® Risk Solutions one of its inaugural Insurance Innovators for its Telematics OnDemand product.

Insurance and technology startups must have reached a notable point of maturity to be considered for this list.

We spoke with Bill Pieroni, president and CEO of the ACORD Solutions Group, as he weighs in on the industry's most significant challenges and explained how innovation can help transform difficulties and maximize efficiency.

We spoke with Jeff Arnold, founder of RightSure, who explained how blending various technology elements transforms the customer experience and allows more accurate prediction of customer needs.

The newly combined entity hopes to become the "market leader in analytical claims services across the insurance industry."