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How technology enables brokers and agents to do what they do best
Brian Harrigan | September 07, 2018
Insurance distribution channels are evolving as the legacy systems of web-based lead generation no longer work.
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3 ways insurance agents/brokers can embrace tech to better serve clients
Rob Carnaroli | August 01, 2018
To stay competitive, agents & brokers should embrace technology as a way to build relationships & demonstrate expertise.
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Why tech adoption is slow at independent insurance agencies
PC360 Staff | August 28, 2018
Infographic: Agents now spend less time scrutinizing internal processes and more time exploring fresh ways to serve customers.
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How insurance brokers are increasing their productivity through technology
Mark Holenstein | September 05, 2018
Here are a few tools for increased productivity and efficiency in the insurance market.
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How insurance agents can use bots for a competitive edge
Jason Walker | August 15, 2018
Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.
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Signs of an insurance industry digital master
Seth Rachlin | September 04, 2018
Investments in digital transform are expected to reach $2 trillion by 2021. But are these investments translating into business results?
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The future of virtual agents in P&C insurance
Joe Orr | August 28, 2018
Machine learning and virtual agents will continue to improve insurance sales.
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Touchless claims can save the insurance customer experience
Girish Malik | September 04, 2018
Insurers are now embracing and leveraging new innovations that offer customers the choice and speed they’re looking for.
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Embrace the Amazon effect. Your customers have.
Kevin Morreale | September 07, 2018
If Amazon has taught us one thing, it’s that simply meeting customers’ expectations isn’t enough.
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Here's how AI is already impacting the insurance industry
Margaret Livermore | August 31, 2018
It's critical to understand how artificial intelligence will transform insurance and the world.
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Redesigning the digital customer experience
Johan Nelis | September 05, 2018
A high-level understanding of your users is the first step toward transforming your digital presence.
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Taking a digital approach to claims processing
Jeffrey W. Brown | August 30, 2018
Here are five factors insurers should consider when moving toward a digital approach for claims and payments.
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Using insurance carrier data to acquire solid leads
Sandeep Kharidhi | July 30, 2018
Carriers can help insurance agents acquire more promising leads with these three tips.
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Get ready for voice search in the insurance industry
Shane Closser | July 16, 2018
Yext research indicates that one in three consumers prefer to use voice search to book insurance agent appointments.
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5 ways insurance sales teams can get more out of their CRM
Xavier Musy | August 22, 2018
While sales reps have long been using CRMs, most aren’t getting as much out of them as they could be.