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    "slug": "digital-solutions-for-insurance-agentsbroker",
    "title": "Digital solutions: What insurance agents & brokers need to know",
    "type": "regulated insights",
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    "summary": "To stay competitive, agents & brokers need to embrace technology. Digital tools offer opportunities to demonstrate your expertise, reach new audiences and engage with existing clients.",
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        "uri": "/2018/09/07/how-technology-enables-brokers-and-agents-to-do-what-they-do-best/",
        "title": "How technology enables brokers and agents to do what they do best",
        "summary": "Insurance distribution channels are evolving as the legacy systems of web-based lead generation no longer work.",
        "byline": "Brian Harrigan",
        "kicker": "Commentary",
        "tags": [
          "digital tools",
          "disruption",
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        "prettyDate": "September 07, 2018",
        "wordcount": "751",
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        "uri": "/2018/08/01/3-ways-brokers-can-embrace-technology-to-better-serve-clients/",
        "title": "3 ways insurance agents/brokers can embrace tech to better serve clients",
        "summary": "To stay competitive, agents & brokers should embrace technology as a way to build relationships & demonstrate expertise.",
        "byline": "Rob Carnaroli",
        "kicker": "Analysis",
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        "prettyDate": "August 01, 2018",
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      {
        "uri": "/2018/08/28/why-tech-adoption-is-slow-at-independent-insurance-agencies/",
        "title": "Why tech adoption is slow at independent insurance agencies",
        "summary": "Infographic: Agents now spend less time scrutinizing internal processes and more time exploring fresh ways to serve customers.",
        "byline": "PC360 Staff",
        "kicker": "News",
        "tags": [
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        "prettyDate": "August 28, 2018",
        "wordcount": "136",
        "timeToRead": "1 minute",
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      {
        "uri": "/2018/09/05/how-insurance-brokers-are-increasing-their-productivity-through-technology/",
        "title": "How insurance brokers are increasing their productivity through technology",
        "summary": "Here are a few tools for increased productivity and efficiency in the insurance market.",
        "byline": "Mark Holenstein",
        "kicker": "Expert Opinion",
        "tags": [
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        "prettyDate": "September 05, 2018",
        "wordcount": "703",
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        "uri": "/2018/08/15/how-insurance-agents-can-use-bots-for-a-competitive-edge/",
        "title": "How insurance agents can use bots for a competitive edge",
        "summary": "Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.",
        "byline": "Jason Walker",
        "kicker": "Best Practices",
        "tags": [
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        "prettyDate": "August 15, 2018",
        "wordcount": "1079",
        "timeToRead": "6 minute",
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      {
        "uri": "/2018/09/04/signs-of-an-insurance-industry-digital-master/",
        "title": "Signs of an insurance industry digital master",
        "summary": "Investments in digital transform are expected to reach $2 trillion by 2021. But are these investments translating into business results?",
        "byline": "Seth Rachlin",
        "kicker": "Analysis",
        "tags": [
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        "prettyDate": "September 04, 2018",
        "wordcount": "780",
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        "readtime": "4",
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      {
        "uri": "/2018/08/28/the-future-of-virtual-agents-in-pc-insurance/",
        "title": "The future of virtual agents in P&C insurance",
        "summary": "Machine learning and virtual agents will continue to improve insurance sales.",
        "byline": "Joe Orr",
        "kicker": "Commentary",
        "tags": [
          "artificial intelligence",
          "machine learning",
          "remote agent",
          "virtual insurance agent"
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        "prettyDate": "August 28, 2018",
        "wordcount": "737",
        "timeToRead": "4 minute",
        "readtime": "4",
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            "webUrl": "/author/profile/joe-orr/",
            "name": "Joe Orr"
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        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/08/Telephone-Telecommute-iStock.jpg",
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      },
      {
        "uri": "/2018/09/04/touchless-claims-can-save-the-insurance-customer-experience/",
        "title": "Touchless claims can save the insurance customer experience",
        "summary": "Insurers are now embracing and leveraging new innovations that offer customers the choice and speed they're looking for.",
        "byline": "Girish Malik",
        "kicker": "Commentary",
        "tags": [
          "auto claims",
          "claims technology",
          "insurance technology",
          "touchless claims"
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        "prettyDate": "September 04, 2018",
        "wordcount": "972",
        "timeToRead": "5 minute",
        "readtime": "5",
        "authors": [
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      },
      {
        "uri": "/2018/09/07/embrace-the-amazon-effect-your-customers-have/",
        "title": "Embrace the Amazon effect. Your customers have.",
        "summary": "If Amazon has taught us one thing, it's that simply meeting customers' expectations isn't enough.",
        "byline": "Kevin Morreale",
        "kicker": "Commentary",
        "tags": [
          "Amazon",
          "Amazon Effect"
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        "prettyDate": "September 07, 2018",
        "wordcount": "1276",
        "timeToRead": "7 minute",
        "readtime": "7",
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      {
        "uri": "/2018/08/31/heres-how-ai-is-already-impacting-the-insurance-industry/",
        "title": "Here's how AI is already impacting the insurance industry",
        "summary": "It's critical to understand how artificial intelligence will transform insurance and the world.",
        "byline": "Margaret Livermore",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "August 31, 2018",
        "wordcount": "1246",
        "timeToRead": "7 minute",
        "readtime": "7",
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      {
        "uri": "/2018/09/05/redesigning-the-digital-customer-experience/",
        "title": "Redesigning the digital customer experience",
        "summary": "A high-level understanding of your users is the first step toward transforming your digital presence.",
        "byline": "Johan Nelis",
        "kicker": "Analysis",
        "tags": [],
        "prettyDate": "September 05, 2018",
        "wordcount": "629",
        "timeToRead": "4 minute",
        "readtime": "4",
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          "height": "668"
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      },
      {
        "uri": "/2018/08/30/taking-a-digital-approach-to-claims-processing/",
        "title": "Taking a digital approach to claims processing",
        "summary": "Here are five factors insurers should consider when moving toward a digital approach for claims and payments.",
        "byline": "Jeffrey W. Brown",
        "kicker": "Market Insights",
        "tags": [],
        "prettyDate": "August 30, 2018",
        "wordcount": "1515",
        "timeToRead": "8 minute",
        "readtime": "8",
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      {
        "uri": "/2018/07/30/using-insurance-carrier-data-to-acquire-solid-leads/",
        "title": "Using insurance carrier data to acquire solid leads",
        "summary": "Carriers can help insurance agents acquire more promising leads with these three tips.",
        "byline": "Sandeep Kharidhi",
        "kicker": "Best Practices",
        "tags": [
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          "prospecting",
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        "prettyDate": "July 30, 2018",
        "wordcount": "1037",
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      {
        "uri": "/2018/07/16/get-ready-for-voice-search-in-the-insurance-industry/",
        "title": "Get ready for voice search in the insurance industry",
        "summary": "Yext research indicates that one in three consumers prefer to use voice search to book insurance agent appointments.",
        "byline": "Shane Closser",
        "kicker": "Commentary",
        "tags": [],
        "prettyDate": "July 16, 2018",
        "wordcount": "1004",
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      {
        "uri": "/2018/08/22/5-ways-sales-teams-can-get-more-out-of-their-crm-414-134962/",
        "title": "5 ways insurance sales teams can get more out of their CRM",
        "summary": "While sales reps have long been using CRMs, most aren't getting as much out of them as they could be.",
        "byline": "Xavier Musy",
        "kicker": "Expert Opinion",
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        "prettyDate": "August 22, 2018",
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