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To stay competitive, agents & brokers need to embrace technology. Digital tools offer opportunities to demonstrate your expertise, reach new audiences and engage with existing clients.

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The future of virtual agents in P&C insurance

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Since P&C is a local business at heart, remote agents often have a better handle on local laws, policies and customer needs. (iStock) Since P&C is a local business at heart, remote agents often have a better handle on local laws, policies and customer needs. (iStock)

Brick-and-mortar call centers have been — and continue to be — at the heart of property and casualty insurance sales.

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