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How artificial intelligence will affect the P&C insurance industry
Shawn Moynihan | May 21, 2018
As AI continues to grow and develop, one expert weighs in on the impact it will have on the P&C business — and the world.
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AI in insurance: The future is now
Martha Notaras | November 15, 2018
These use cases illustrate how implementing AI now benefits short-term carrier ROI while positioning those companies to be more sophisticated over time.
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How AI delivers value to insurance
Carlos Meléndez | June 01, 2018
Innovative technologies are opening up new opportunities that are enabling insurers to become more productive, efficient and competitive.
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'Conversational AI' is reinventing the insurance claims process
Srini Vinnakota | July 06, 2018
This technology allows insurers to offer better customer service and data from the outset.
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Here's how AI is already impacting the insurance industry
Margaret Livermore | August 31, 2018
It's critical to understand how artificial intelligence will transform insurance and the world.
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Are 1-click claims settlements on the horizon for insurers?
Jim Loveland | November 15, 2018
Innovative carriers are betting big on drones and AI to improve the customer experience.
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Preparing your business for artificial intelligence (AI)
David Hartley and Norman Black | September 21, 2018
Artificial intelligence offers the insurance industry exciting new services and solutions — as long as companies prepare on three key fronts.
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How insurance agents can use bots for a competitive edge
Jason Walker | August 15, 2018
Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.
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AI will save insurance jobs, not kill them
Jeff Somers | June 29, 2018
Despite insurance industry hand-wringing over potential job loss, emerging technologies will only make agents’ jobs easier.
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AI will thrash the economy like a ‘tsunami,’ Allstate CEO says
William Mathis | June 28, 2018
That change has already come to the auto insurance business.
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How to 'crawl, walk, run' to improve the customer experience with chatbots
Shekhar Mahadevan, Jeff Scheerhorn | June 19, 2018
Industry professionals at EY break down the 'crawl, walk, run' approach to implementing chatbots.
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53% of insurers opting to develop AI capabilities in-house, study finds
Victoria Prussen Spears | May 23, 2018
Everest Group looked at how insurers are building AI capabilities through hiring, InsurTech partnerships and other means.
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Insurance chatbots need to walk before they run
Frank Neugebauer | May 22, 2018
The best way for chatbots to help the insurance customer is by helping agents, brokers and claims specialists.
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AI in insurance: New opportunities come with new worries
Laura A. Foggan and Elaine A. Panagakos | May 08, 2018
Artificial intelligence is cutting-edge technology that may prove to be a two-edged sword.
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The robots are coming to insurance, but only fools rush in
John Begley | May 18, 2018
These are the steps insurers should take internally to set the stage for innovation success.
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How AI plus behavioral economics are transforming insurance
Zachary Alvarez | May 01, 2018
By using psychological incentives, insurers now have the tools to encourage some policyholders to minimize their risks and reward them for doing so.
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Accenture: Insurers could boost profits by $20B with intelligent solutions
Victoria Prussen Spears | July 31, 2018
Insurers must not only think smarter, but execute smarter by embedding intelligence into every business process.
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5 ways AI and data are transforming the insurance space
Mike de Waal | April 24, 2018
Here are five ways insurance companies are applying AI and data to the industry.
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4 emerging risks in the world of artificial intelligence
Denny Jacob | April 03, 2018
The insurance industry relies on artificial intelligence in a number of ways, but is it prepared for the risks that come with it?
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AI in claims: It’s happening now
John Haller, Christoph Plenio | February 06, 2018
Emerging technologies are impacting the insurance industry in a significant way right now, and this impact is likely to increase in the near future.
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AI and machine learning: What it is and isn't
Rosalie L. Donlon | January 30, 2018
AI and machine learning can help all professionals work smarter, not harder, as long as you understand its potential and limitations.
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5 insurance and artificial intelligence predictions for 2018
Alex Dalyac | January 23, 2018
This will be the year when the insurance industry starts to fully realize the benefits of AI, and consumers begin to see its impact. Is your company ready?
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Artificial intelligence is changing the world — including insurance
Colleen Anne Wells | January 19, 2018
Smart technology is changing customer expectations for insurers and they need to be ready to respond quickly.
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Using AI and automation to transform claims handling
Joel Makhluf | January 09, 2018
Straight-through processing can help reduce errors and costs, while expediting claims handling for insurers.
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How AI and automation can transform the claims process
Joel Makhluf | December 07, 2017
Leveraging technology can save time and money, leading to happier customers.
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The AI paradox: What does it mean for insurers?
Mark Breading | October 04, 2017
Insurers should actively monitor the progress of artificial intelligence and consider the possible positive and negative implications of a broader usage of AI.
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Study identifies the insurance industry as an AI leader
Elana Ashanti Jefferson | September 20, 2017
The average revenue increase has been 17% while the average cost reduction has been 12% among the global industries that have already turned to artificial intelligence.
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The three pillars of AI value add for claims
Alex Dalyac | August 28, 2017
Artificial intelligence will make insurance industry jobs easier and faster, and it could save Americans up to $1 billion in processed claims.
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5 artificial intelligence tools defining the future of P&C insurance
Joe Dysart | August 25, 2017
P&C insurers and insurance professionals can use these AI tools right now to run smarter, faster and ahead of the competition.
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BPM and AI team up to revitalize the insurance industry
Rich Fitchen | August 09, 2017
The insurance industry will be more effective and efficient as it continues to capitalize on artificial intelligence (AI) to improve businesses processes.
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Why artificial intelligence could become a P&C game-changer
John Cusano | May 19, 2017
One-third of insurance executives surveyed for Accenture's 'Technology Vision for Insurance 2017' report believe AI will completely transform their company within the next three years.
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Keeping the human touch as AI takes hold in insurance
Lisa Woodley | July 07, 2016
Here are five ways property & casualty carriers use the promise of artificial intelligence while balancing it against product and data complexity and the customers emotional needs.