RESEARCH
Study: AI illuminates insurer digitalization shortcomings
'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
ELANA ASHANTI JEFFERSON
|
JULY 03, 2023
COMMENTARY
The insurance AI revolution: Challenges and opportunities
AI tools are poised to redefine insurance. Embracing the AI revolution, with all its opportunities and challenges, will be crucial.
GREGG BARRETT
|
JUNE 26, 2023
COMMENTARY
Transforming the insurance experience through AI
Artificial intelligence can help organize data, streamline processes and improve customer service.
SPIKE LIPKIN
|
JUNE 30, 2023
RESEARCH
Laggards no more: Insurers appear as early AI adopters
Nearly 60% of insurance companies surveyed reported already leveraging generative AI.
STEVE HALLO
|
JUNE 01, 2023
PODCAST
Examining the risks and rewards of ChatGPT for the insurance industry
Artificial intelligence has the ability to sort through and synthesize vast amounts of data, but with that benefit come increased risks for users and their insurers.
PATRICIA L. HARMAN
|
APRIL 26, 2023
COMMENTARY
The AI-and data-empowered underwriter: 7 ways to boost commercial underwriting capabilities
Carriers that embrace AI can see enhanced underwriting results and significant growth.
SATHISH KUMAR MANIMUTHU
|
FEBRUARY 22, 2023
MARKET INSIGHTS
Does ChatGPT dream of digital marketing plans?
Discover how insurance agencies can leverage generative AI to better engage & educate policyholders.
STEVE HALLO
|
APRIL 05, 2023
ANALYSIS
Can AI solve the property data dilemma?
Consistently identifying property and corresponding business records can create underwriting challenges for insurers.
JAKUB DRYJAS
|
MAY 11, 2023
RESEARCH
Adoption of AI processing in auto claims accelerated in 2022
The number of claims using four or more advanced AI applications more than doubled this past year, according to CCC Intelligent Solutions.
PC360 STAFF WRITER
|
FEBRUARY 23, 2023
COMMENTARY
AI: The key to innovative collaboration with TPAs
The relationship between an insurance carrier and a third-party administrator can be complex and multifaceted.
DAN RUFENACHT
|
FEBRUARY 16, 2023
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