Commentary

In spite of incursions by direct writers, independent agents' service-centric focus is a perfect match for small business--and the benefits go both ways.

The expanding authority of CROs: Why its happening, and how theyre seizing the opportunity.

Under the right conditions, having the private marketwhether primary insurers, reinsurers, the capital markets or some combination of all threepitch in to take on additional flood exposure could be a win-win for taxpayers as well as the insurance industry.

Microsoft stopped supporting the Windows XP system on April 8--and a lot of smaller agencies could be affected.

Examples of how P&C insurers are using tech and thinking creatively to engage customers.

Despite all of the gains, many claims organizations remain hamstrung by inconsistent handling and outcomes. So why is it that with all of the technology at our fingertips, our investigative abilities are often lagging behind where they were a generation ago?