Commentary

Insurers looking to up their game on customer service should follow the lead of tech-focused companies when it comes to establishing closer, more interactive ties with their policyholders.

Meet new NU columnist Barry Seigerman. He has some things to teach you.

There's technology on the market today that delivers interactive sales experiences, ensuring an agent in the field can access critical information instantly and avoid losing momentum.

There's technology on the market today that delivers interactive sales experiences, ensuring an agent in the field can access critical information instantly and avoid losing momentum.

Identifying fraud poses some complex issues for insurers.

Identifying fraud poses some complex issues for insurers.