Top Claims Technology Stories
Building vs. buying: What's your path to digital excellence?
By Matt WalshTo increase customer retention, insurers need to focus more on their customers' holistic digital experience.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
To increase customer retention, insurers need to focus more on their customers' holistic digital experience.