Claims Technology

The quickest way to sink any AI pilot is to try and force the technology on staffers who aren’t excited about its potential.

More than three out of four of today’s insurance agencies offer some degree of remote work.

What can insurers do to prepare for the AI visibility era?

As 2025 winds down, issues such as staffing, premium increases, technology, and coverage litigation frame the insurance-business landscape.

Insurers of the future will operate more like technology companies to deliver constant, incremental improvement rather than episodic change.

By March of this year, nearly 40 million Americans were working from home.