Best Practices

It's easy for diversity and inclusion efforts to become or feel transactional, but true progress and organizational change is possible.

An open approach to insurance technology is becoming more common, and that's a good thing.

Music festivals have become a microcosm of live entertainment-related liability exposures.

A survey shows that most insurance organizations are failing to meet the needs of retail customers.

Cooking is the leading cause of hotel and motel fires.

The long-term impact of dangerous chemicals in fire-damaged items deserves a closer look.