Best Practices

New technology presents opportunities and challenges for adjusters and contractors.

Recruiting diverse talent is crucial, but how they are coached, mentored and developed makes all the difference.

A referral isn't automatic business, but the odds are in your favor, especially if you are prepared.

The claims process is on the verge of a complete transformation — here is what carriers should prioritize.

Workers prescribed pain medications for work-related injuries must be educated about the risks of opioid addiction.

Summertime can bring unique hazards. Here are the important steps employers can take to ensure their workers stay safe.