X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Learn and understand about the issues small businesses face daily in their industry. (iStock) Learn and understand the issues small businesses face daily in their industry. (iStock)

To engage the trust, loyalty and continued business of a small-business client, a sincere demonstration of empathy on the part of an agent can go a long way.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.