New claims technology. As insurers and customers embrace new technology, traditional carriers will need to identify and prioritize major areas of opportunity to optimize claims management. (Photo: Shutterstock)

Imagine it's the year 2030. A family is away from their home during the winter season when they receive an alert from their insurance carrier that the temperature in their area will dip low enough for pipes to freeze. The traveling family doesn't need to worry. When the chill sets in later that week, the drop in indoor temperature triggers a smart thermostat to turn up the heat and shut off the water, which prevents the pipes from freezing and bursting.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.