Best Practices

The spread of COVID-19 and the economic paralysis it has caused have impacted every aspect of wildland firefighting.

As workplaces begin to reopen, carriers should be ready to provide guidance, support and understanding to their insureds.

These strategies are consultative, not confrontational, and have stood the test of time.

In a 24/7 world where customers expect instantaneous communication, carriers are finding new ways to convey information to them.

Here's how to prepare for a challenge within a challenge.

We don't know when or where Americans will travel this summer, but we do know that their activities won't be typical.