The insurance industry is in the midst of a soft market as we prepare to enter 2008. Carriers need to fine-tune their systems to make the necessary changes called for by market demands. Is your IT dep

What do top insurance IT executives think about everything from SOA to their relationships with their business units? As 2007 comes to a close, several offer their take on where the industry stands, a

When Panhandle Farmers Mutual Insurance determined there had to be a more efficient way of doing business, Art Meadows felt that could be accomplished only by turning the carrier into a paperless ente

In the film The Godfather Part III, the character of Michael Corleone laments, "Just when I thought I was out, they pull me back in." Some CIOs might be saying the same thing about their legacy system

To prevent cracks in the communication infrastructure, a company needs to put all its eggs in one basket with a content management system that improves processes, workflow, and information access for

Based on Ernst & Young's experience in dealing with actuarial departments for major life insurance companies, it was not a huge surprise the professional services organization found significant data q

There's not much mystery behind an insurer's decision to undertake a data warehouse project. "We had this general desire to create a data warehouse so our senior managers would have better access to d

After marketing and selling their products in a certain way for decades, it's easy to understand what a jolt the Internet gave to insurance sales and marketing. As the industry has gotten more comfort