How do we solve problems? How do we think of innovation, get new ideas, and think beyond the suggestion box? Karen Furtado, a partner with the research and consulting firm Strategy Meets Action (SMA) has been asking those questions herself and believes that the creative process for forming, developing, and...

Do you like knowing how a story will end before all the events play out? Some stories are transparent and require little more than common sense to figure out the likely conclusion.

Do you like knowing how a story will end before all the events play out? Some stories are transparent and require little more than common sense to figure out the likely conclusion.

The use of analytics among property & casualty insurers has slowly evolved from strictly a risk-centric approach to business to today include a focus on customer-centric data, according to Mark Breading, a partner in the research and consulting firm Strategy Meets Action (SMA) and the author of a study on...

The use of analytics among property & casualty insurers has slowly evolved from strictly a risk-centric approach to business to today include a focus on customer-centric data, according to Mark Breading, a partner in the research and consulting firm Strategy Meets Action (SMA) and the author of a study on...

This is probably the best time ever to do a blog on cyber security, being that October is National Cyber Security Awareness Month. I dont think American businesses are reacting to security threats simply because President Obama designated this month as a time to think about security, but a recent...

This is probably the best time ever to do a blog on cyber security, being that October is National Cyber Security Awareness Month. I dont think American businesses are reacting to security threats simply because President Obama designated this month as a time to think about security, but a recent...

Insurers find themselves much more comfortable doing business with the private cloud services available on the market today because these services offer a controlled environment that doesnt have the public perception that their customer data is being stored on servers that also houses data for hundreds of other businesses.