Over the last three years, technology innovations such as social media, mobility and usage-based insurance have captured the imagination of insurance IT shops. What lies ahead for 2013?

How many transformative technologies can one industry endure in a 12-month period? Transformative itself may be the early favorite for Word of the Year in insurance technology if its not beaten out by another serious contender: disruptive.

How many transformative technologies can one industry endure in a 12-month period? Transformative itself may be the early favorite for Word of the Year in insurance technology if its not beaten out by another serious contender: disruptive.

Disruptive is a word tossed around a lot in the world of insurance technology, but its difficult to argue with Deloitte Consultings Steve Packardand othersthat the use of telematics to make up what is known as usage-based insurance (UBI) fits that description.

Disruptive is a word tossed around a lot in the world of insurance technology, but its difficult to argue with Deloitte Consultings Steve Packardand othersthat the use of telematics to make up what is known as usage-based insurance (UBI) fits that description.

We asked Jeffrey Glazer, CEO of Insurity, what questions are missing from requests for proposals that are sent to his company. He responded that carriers need to dig deeper on issues such as experience, vendor resources, and references.

We asked Jeffrey Glazer, CEO of Insurity, what questions are missing from requests for proposals that are sent to his company. He responded that carriers need to dig deeper on issues such as experience, vendor resources, and references.

I once asked a colleague who had worked for multiple insurers why some carriers worked hard on fighting fraud through investments in technology and Special Investigative Units, while other insurers chose to do little if anything to combat fraud.