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Media & Resources
This freedom of the web, known as "net neutrality," has been the hue and cry for a lot of people, because the Internet is still in its infancy and now is the time when policies need to ensure the future.
Agents can take control over how they interact with businesses and clients.
Astonish Results maintains that by using the right technology and embedding social media as a touchpoint for clients, agents can grow their books of business and improve retention levels.
Rick Gilman discusses the importance of social media through communication to potential customers.
Rick Gilman discusses how to prospect for clients and how to use technology as a source to get new customer's attention.
Rick Gilman discusses why multimedia communication is important as a marketing tool, and how to incorporate video production.
The pairing of service and technology hasn't changed since that time nor, I suspect, will it ever change. What has changed is the level of technology and the intensity of customer demand and expectations.
Weblogs (or blogs) have been around for more than 15 years, although you probably wouldn't have recognized them as such back in the early '90s.
The insurance industry has been beset with the need for transparency.
For most people of my generation, today's technology gadgets, gizmos and thingamabobs are wonderful--and frightening--advances.

From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource
From ECHO
As payment fraud grows more sophisticated, legacy systems struggle to keep pace. This guide offers expert perspectives on risk and security, outlining nine critical questions to help you protect your healthcare or insurance payments.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From ePayPolicy
Disconnected payment systems create friction, stall cash flow, and increase audit risk for MGAs, carriers, and agencies. This guide explores the insurance payment ecosystem and how to fix bottlenecks without a total infrastructure remodel.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From ZestyAI
For years, competitive analysis has centered on pricing. But filings now show a deeper shift underway -- one that's harder to see, slower to benchmark, and far more durable. This special report analyzes millions of regulatory filings to reveal how the modern insurance contract is being rewritten, and what it means for your competitive position.
Download Resource
From One Inc
The auto claims process is a critical moment of truth for insurers. This report reveals the key drivers of claimant satisfaction, from communication to payment speed, and provides data-backed insights on how to build lasting customer loyalty.
Download Resource
From ZestyAI
After three consecutive years of record-breaking severe convective storm (SCS) losses, the risk landscape has changed. This report provides critical insights into the drivers of these losses and what insurers must know to protect portfolios in 2026.
Download Resource
From One Inc
Insurers are facing converging challenges. From AI and climate risk to economic volatility, this report explores the 12 key trends defining 2026. You'll discover the strategic insights you need to navigate complexity and stay competitive.
Download Resource
From American Integrity Insurance
The P&C market is stabilizing, but new challenges and opportunities are emerging. This whitepaper outlines the key market, loss, distribution, and regulatory trends to help independent agents adapt, position effectively, and grow profitably.
Download Resource
From Homeowners of America
Technology and data are transforming the insurance landscape. This white paper outlines how independent agents can strengthen their relationships and grow their book of business through stronger insights, more purposeful strategy, and modern tools.
Download Resource
From ePayPolicy
Paper payments are driving significant losses through hidden costs, manual labor, and compliance risks. This guide reveals the true financial drain of manual workflows and provides a clear path to digital payment optimization to boost your bottom line.
Download Resource
From ZestyAI
Non-weather water damage is a top peril eroding profitability for insurers, and traditional risk models fall short. This guide explores how AI-powered, property-level data can improve underwriting, pricing accuracy, and proactive risk mitigation.
Download Resource
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download Resource
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download Resource
From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource
From ECHO
As payment fraud grows more sophisticated, legacy systems struggle to keep pace. This guide offers expert perspectives on risk and security, outlining nine critical questions to help you protect your healthcare or insurance payments.
Download Resource
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
From ePayPolicy
Disconnected payment systems create friction, stall cash flow, and increase audit risk for MGAs, carriers, and agencies. This guide explores the insurance payment ecosystem and how to fix bottlenecks without a total infrastructure remodel.
Download Resource
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
From ZestyAI
For years, competitive analysis has centered on pricing. But filings now show a deeper shift underway -- one that's harder to see, slower to benchmark, and far more durable. This special report analyzes millions of regulatory filings to reveal how the modern insurance contract is being rewritten, and what it means for your competitive position.
Download Resource
From One Inc
The auto claims process is a critical moment of truth for insurers. This report reveals the key drivers of claimant satisfaction, from communication to payment speed, and provides data-backed insights on how to build lasting customer loyalty.
Download Resource
From ZestyAI
After three consecutive years of record-breaking severe convective storm (SCS) losses, the risk landscape has changed. This report provides critical insights into the drivers of these losses and what insurers must know to protect portfolios in 2026.
Download Resource
From One Inc
Insurers are facing converging challenges. From AI and climate risk to economic volatility, this report explores the 12 key trends defining 2026. You'll discover the strategic insights you need to navigate complexity and stay competitive.
Download Resource
From American Integrity Insurance
The P&C market is stabilizing, but new challenges and opportunities are emerging. This whitepaper outlines the key market, loss, distribution, and regulatory trends to help independent agents adapt, position effectively, and grow profitably.
Download Resource
From Homeowners of America
Technology and data are transforming the insurance landscape. This white paper outlines how independent agents can strengthen their relationships and grow their book of business through stronger insights, more purposeful strategy, and modern tools.
Download Resource
From ePayPolicy
Paper payments are driving significant losses through hidden costs, manual labor, and compliance risks. This guide reveals the true financial drain of manual workflows and provides a clear path to digital payment optimization to boost your bottom line.
Download Resource
From ZestyAI
Non-weather water damage is a top peril eroding profitability for insurers, and traditional risk models fall short. This guide explores how AI-powered, property-level data can improve underwriting, pricing accuracy, and proactive risk mitigation.
Download Resource
From ZestyAI
Traditional roof risk assessment falls short. Ballooning combined ratios demand better methods. This guide reveals how AI and new data sources provide significant lift over traditional models for hail and wind risk.
Download Resource
From ZestyAI
Explore how AI is reshaping underwriting, pricing, and claims--while meeting rising regulatory expectations. This special guide cuts through the noise to reveal real-world use cases, debunk myths, and offer actionable best practices for responsible implementation.
Download Resource
From ZestyAI
Roof age is one of the most critical factors in property insurance, yet it?s also one of the most unreliable. For years, insurers have relied on self-reported or agent-supplied data that is often inaccurate, incomplete, or outdated. This report reveals how an AI-powered, multi-source approach provides the truth about roof age and its impact on risk.
Download Resource