Sales & Marketing

Young people bounce back from adversity faster than their elders, right? Not when it comes to American jobs.

The phone isn't ringing--because customers are buying online. Here are four steps to grow and write profitable business from online leads.

From two non-fiction choices to a sexy thriller focusing on insurance fraud, the industry is the subject of three new tomes.

Agents need to offer a customer-focused wrapper, 24/7 access to all products, policies, premiums, payment information, access to documents, claim forms, and customer care call centers.

It is time to become more accessible, more responsive and more personal with customers. Here's how to do that.

You are your own profit center and need to position your thinking from that regard. Selling and growing is your primary responsibility within the agencyperiod.